Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis

If great customer service is as important to you as low prices and the largest selection in the state, then visit Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis.  But don't just take our word for it....here's what our customers are saying:

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For Sales Dept:  

by DODGE CRAZY from EATON, INDIANA | May 8, 2012 -- KENT VONBURG WAS OUR SALESMAN. HE WAS VERY KNOWLEDGEABLE AND FRIENDLY. I WOULD ABSOLUTLY RECOMMEND HIM FOR YOUR SALESMAN. WE WILL BE RETURNING TO THIS DEALERSHIP FOR FUTURE PURCHASES.

by Billk from Indianapolis INdiana | May 8, 2012 -- Mark Holthouser not only took excellent care of me for my recent purchase of a RAM 3500, he was doing work for me behind the scenes to help get me a better deal. I really appreciated it. I would recommend Mark Holthouser and Obrien Chrysler to anyone. Bill Khamis

by Deaf couples from Fishers, In | May 6, 2012 -- We purchased 2008 Dodge Grand Caravan from Rob Sloan. Rob was very helpful and very professional, including fact he was very supportive of our goals

by Mesti from Indianaopolis | April 28, 2012 -- Very good customer service. The purchase process was fast and a necessary tyre check was done immediately.

by RickReel from Indianapolis, IN | April 26, 2012 -- I contacted salesperson numerous times. Salesperson (Megan McCarty) did not contact me. Salesperson did not solve the problem. I was sold a vehicle with a jack that did not fit.

by Tammy from Avon, IN | April 19, 2012 -- We purchase our Dodge Journey a couple od weeks ago. Dean Williams was our sales persons and he did a fantastic job. He was professional, helpful and courteous. He wasn't pushy like most salesmen are. We have and will continue to recommend him to friends and family. We will also give him our return business in the future. I can't say enough good things about Dean and the entire staff at Tom Obrien Chrysler jeep dodge ram on Indys northside. Thank you

by Chrysler lover from Noblesville, IN | April 19, 2012 -- We were very please with our purchase of a 2012 Chrysler 200S from Tom O'Brien Chrysler. The sales person, Megan McCarty was very helpful snd spent a lot of time getting exactly what we wanted. We would definetely work with her again on our next purchase.

by Teacher3JD from Indianapolis | April 18, 2012 -- After having the truck of my dreams being totaled, I went in search for a truck to fit my needs. I spoke to Mark on the phone and told him my story and my future needs for hauling a larger trailer. He told me that he would get back to me. He went searching the web for the exact trailer that I mentioned to compare the weight to the truck I wanted. I loved that he did not just talk out of the side of his head. We were both on the same page. That was a great feeling! He was supportive and did not play any games when we told him our budget and concerns of getting into another car payment. He is a motor head, but knows how to relate this to the everyday person. He is also committed to the O'brien family. Honestly, this was one of the reasons I made my purchase at Tom O'brien. Loyalty counts in my book. I absolutely love my 2012 Dodge Ram. I am not making this up; I had a man in a brand new Ford truck pull up next to me to tell me repeatedly how sharp my truck was! Phil in service was a very stand up guy as well. This place seems to be the total package!

by Review from Indianapolis IN | April 18, 2012 -- Chrstine Ohlsen was our salesperson. She was extremely helpful and very professional. Thank you!

by Raymond from Rantoul, Il | March 30, 2012 -- We found the automobile on the internet and sent a request for a call or e-mail. We received an E-mail which we followed up with a phone call and talked with Rob Sloan and was greatly satisfied with the information. I also talked to the Manager and he put the vehicle on hold for us until we could get to Indy. Upon arrival everything was ready and Rob took his time to explain everything concerning the car. I would recommend O'Briens to all of our friends and Rob as the salesman to go see.

by Out of town shopper from Galveston, In | March 30, 2012 -- Thank you so much for all the great customer service you deliver at Tom OBrien. My Husband & I were in the market to trade our Daughter's jeep on a newer car that gets better gas milage. We live out of town & we visited a couple other dealerships & were not pleased with their customer service, nor the trade in price they were going to give us. At Tom OBrien, they went above & beyond helping us to make the deal. Talara McDole was our Dealer, and she was professional & very pleasant to deal with. She made our experience a very positive one. We will continue to do buisness with Tom OBrien's dealership, as well as pass on the good word about the quality of service you deliver. Thanks again. We love our 2010 Dodge Avenger.

by Old Bald Guy from Terre Haute, IN | March 29, 2012 -- Megan McCarty at O'Brien was able to answer all my questions or find an answer quickly. I already had a vehicle in mind (which I had seen on an internet listing) so there was no "search process" but she was easy to work with, the dealership met my price, and every thing was handled in a timely and professional manner.

by Nathan from Indianapolis, IN | March 23, 2012 -- Tom O'Brien was a great place to buy a car. We bought a 2012 Chrysler Town and Country and we love it! They were fair on pricing and easy to deal with. Talarha McDole was extremely helpful, friendly, and knowledgeable.

by The Millers from Indianapolis | March 22, 2012 -- We found ourselves in need of a car on very short notice and Dean Williams was able to help us and stay within our budget. It was overall a good buying expereince!

by Jeep Fan from Greenwood, In. | February 29, 2012 -- Elliott Stevens was my salesman. It was a pleasure doing business with Elliott, he was very knowledgeable and pleasant to deal with. I would recommend him to anyone who wants to deal with a pleasant sales person.

by Grandpa from Carmel, IN | February 29, 2012 -- Our Sales Consultant, Rob Sloan, had great patience with an older couple overwhelmed with all of the sensors and controls on the new vans. We were able to test drive a Grand Caravan and a Town & Country with the same features to compare: ride, convenience, handling,and road noise. Rob used a computer model designed to buy a vehicle to "build" the van, features and color that we wanted. This gave us list prices to compare Dodge/Chrysler. Although the Caravan was about $200 less, the Town & Country had other advantages. Rob then searched their inventory on the lot for the van we were looking for. Color preference not available. Not available at their Greenwood location either. We declined a "district search" because of two bad experiences with this process at other dealers in earlier years. We looked at T&Cs in their inventory with other colors. An acceptable color, but with more options and a higher price was available. Rob worked with the Sales Manager to make an offer that brought this vehicle into a price near what we had been considering earlier. Deal made!

by jasumme from NW side Indy | February 29, 2012 -- I bought a used car from Tom O'brian. In the first month I have taken the car back twice for pre-existing repairs. The most miles I placed on vehicle were to and from their service shop. They actually billed me for 50%^ of the repair (done in thier shop) that obviously existed prior to my purchase. They tricked me by acting like a delaer that care about the Customer. Be careful, and ensure the vehicle is checked by a third party expert. I have an appointment to purchase another vehicle fro my son, but not at Tom O'brian,

by markt from indianapolis.in | February 28, 2012 -- my salesperson meagan was most heplful in answering all my questions and i was very pleased by the whole car buying experience from the financial part all the way thru the purchase of my vehicle. i hope and have no reason to believe i will have any thing less the a wonderful experience when my van needs service. it was actually the best car buying experience with no stess or pressure from anyone at the dealership i would definitly shop there in the future

by New Car Buyer from Indianapolis, IN | February 21, 2012 -- Henry Thomas is a man of his word and was extremely helpful in our selection of a new Chrysler 300 Limited.

by Rip jetson from Springfield il | February 20, 2012 -- Sent an email to the dealership about a 2004 mercedes. Dean williams called me the next morning and took care of everything. I drove 200 miles to pick it up the next day and was at the dealership less than an hour. Deans the man!!!!!

by Love My Grand Cherokee from Indianapolis, IN | February 8, 2012 -- I recently bought my second vehicle from this dealership in the last 6 years. Both times, I have been very pleased with the professional approach and thorough handling of a new car purchase. Mark Holthouser, my salesman, was very helpful and did an outstanding job of making this an easy transaction. I will definitely rely on Mark and O'Brien Chrysler for future vehicle purchases.

by SHARON from KOKOMO IN | February 3, 2012 -- I ENJOYED WORKING WITH MARK, I TALKED WITH HIM OVER THE TELEPHONE AND HE TOLD ME WHAT HE HAD, WE CAME DOWN AND HE TOOK TIME TO SHOW US THE FEATURES OF THE JEEP.... I THINK HE IS A VERY GOOD SALESMAN!

by Mr. Ram 1500  / from Westfield Indiana | January 19, 2012: Rob Sloan Tom O'Brien's sales representative was extremely helpful and made the buying process pleasurable. He took the time to go through the whole Dodge Ram explaining all the gadgets it has.

by Soosman  / Dec 29, 2011: I have a AWD Chrysler 300 C 5.7 HEMI with over 230000 MILES!... This dealer ship is awesome! Great People and Excellent Facilities!

by Lover / Dec 29, 2011:  I absolutely love their waiting area for service, fireplace, child play area, coffee & donuts, its like Starbucks with service to your car (in my case van)... and you don't even have to get out in the cold or rain... just drive in! Very friendly staff that always makes me feel welcome!

by Dave & Jessie from Indianapolis, Indiana | December 30, 2011: Thanks to Mike Langan for steering us in the right direction buying our Jeep. Mike is a very knowledgeable person and is a pleasure working with him. Thanks Mike.
by Dodge Fan from Zionsville, IN | December 29, 2011: My salesman Rob Sloan was great! With time constraints an issue for me in shopping for a new car Rob helped me via email and we made all the arrangements from price of the new 2012 Dodge Durango, financing options, rebates, and appointment setting all through email. The whole process went as smoothly as possible and was the best of all car purchases I have ever done. I will definitely buy from Rob Sloan & the Tom O'Brien dealership in the future.

by Dennis / December 20,2011: When it comes time for us to purchase a vehicle, we research to know what we want to purchase and then find who has the particular vehicle we want to buy. We need someone to help us make our purchase, not sell us something. Bob Yorn was that person for our Town & Country purchase. We arrived at the dealership inquiring about a particular vehicle on their lot. Bob showed us the vehicle, allowed us to drive it and then helped us purchase it. No pressure, no gimmicks. I would purchase a vehicle again from Bob Yorn.

by James from Indianapolis | December 15, 2011: Christine was excellent. Very professional, knew the vehicle and communicated very well. I hate a long purchase process and she eliminated the waiting. I love the 70th Anniversary Edition Laredo I bought.

by John Williams from Indianapolis IN | December 13, 2011: My car broke down on my way home from work and I had it towed to Tom O'Brien. My car was now to the point where it was more expensive to fix it than what it was worth. The sales manager John Liche and one of his associates stayed after hours to show me some cars and even let me test drive one for the weekend. At no point was I ever pressured to buy. Everyone at the dealership was extremely friendly and I felt like family.

by Alvin from Muncie, IN | December 13, 2011: We had a great salesman that helped with our purchase choice. He didn't make us feel pressured and answered all questions we had. He was great!

by Business owner from Indianapolis | December 13, 2011: Pure & Simple. Tom O'Brien made buying my vehicle smooth & painless. Dean Williams was informative & didn't try to sell me something that I didn't need. Thanks Dean

by Avid Chrysler Enthusiast from Indianapolis, IN | December 12, 2011: I had such a good experience with Tom O'Brien that I would recommend this dealership to everyone. If you are looking for a vehicle, please ask for Rob Sloan. He is by far one of the best sales people I have ever dealt with. There is no pressure and the entire dealership does a magnificent job.

by Scott from West Lafayette,In. | December 12, 2011: Dean Williams found and delivered the exact equipment we wanted on our Jeep Wrangler Unlimited. We received everything we wanted without paying for equipment we did not want. Dean is sending us the Jeep Wrangler Owners Manual to replace the one for a Liberty that was the only mistake in the vehicle. We appreciate the mailing of this manual promptly to correct the delivery error. Dean was very knowledgeable about the many features of the Jeep Wrangler Unlimited. We are looking forward to receiving excellant service for ur new Jeep at Tom O'Brien as well. They had the best inventory of Jeeps in this area allowing us to select our vehicle right out of their inventory to meet our immediate need. Thank you Dean for the great purchase experience.

by Mommy from Ladoga indiana | December 12, 2011: I had a wonderful experience. Michael langan was willing to go the extra mile to help me get into a 2008 Pontiac torrent.This was the easiest car buying trip I have ever had.

by Lisa from Anderson, IN | December 12, 2011: Michael Langan was a wonderful salesman, he asnwered all of our questions and worked with us on multiple days to make sure we found the best car for us.

Amanda / Nov 13, 2011: I purchased my Jeep in 2007 and it' ;s a fantastic car. The purchasing process was ok; nothing special about the person who sold it to me or how I was treated. Thankfully, it was a nicely made car and I've had no problems with it. My issue with this dealership is how outrageously priced their service department is. I recently ran into a problem where my car battery died after business hours and I didn't have time off from work to be able to wait around for someone to do it. I left it overnight with the service department and while the service person was nice and helpful, the price was OUTRAGEOUS. $175 for a new battery on a 2007 Jeep Compass. They argued with me that this was standard. I called other dealerships and even just basic auto stores and found that I was over-charged. When I told the service people about this, they just said that's what they charged and they don't do price matching. Sadly, it was my fault for bringing it there but I really didn't have an option. Next time I need anything done, I will definitely go elsewhere. I can't imagine their service department is turning much of a profit if they have to overcharge this bad. Although not necessarily related to the dealership, the detailing company, Prestige Auto, that runs out of the back of the service department is awesome. The owner is friendly, professional and does an AMAZING job. I would highly recommend them. I wouldn't recommend the service department. I wasn't looking to make friends at the dealership so if you are just looking to buy a car, it's not a terrible place to purchase from, you just don't get much personal attention. ;s a fantastic car. The purchasing process was ok; nothing special about the person who sold it to me or how I was treated. Thankfully, it was a nicely made car and I've had no problems with it. My issue with this dealership is how outrageously priced their service department is. I recently ran into a problem where my car battery died after business hours and I didn't have time off from work to be able to wait around for someone to do it. I left it overnight with the service department and while the service person was nice and helpful, the price was OUTRAGEOUS. $175 for a new battery on a 2007 Jeep Compass. They argued with me that this was standard. I called other dealerships and even just basic auto stores and found that I was over-charged. When I told the service people about this, they just said that's what they charged and they don't do price matching. Sadly, it was my fault for bringing it there but I really didn't have an option. Next time I need anything done, I will ...

indyguy23 / November 2,2011: I would highly recommend this dealership to anyone. I worked with Dean and he did a great job throughout our entire process of purchasing a car. Highly knowledgeable, honest, and up front about the car-buying process. Were willing to meet our needs as a consumer. 

Momof3  / Oct 17, 2011:  Great experience purchasing a vehicle through Tom O'Brien./ Rob S. was great. We use the auto purchasing program through COSTCO to avoid the headache of haggling over price.

by Teresa from Marion | September 29, 2011: I had the most non stressful time purchasing my brand new Jeep Patriot from Tom O'brien Jeep dealers! Wonderful customer service, and hassle free experience. Michael Langan was a wonderful salesman, and they went out of their way to make my buying experience as pleasant as possible. If i had to buy from them 10 times more i would, And recommend any one to purchase a vehicle,or get repairs from this Jeep dealership.Wonderful people and honest customer service is what i was looking for an that is what i found. Teresa .

by no nickname from Indianapolis, IN | August 26, 2011: After 3 Tahoes and 22 years driving them I switched to the Jeep brand. So far my experience has been great beginning with being greeted by Megan McCarty in the parking lot as she and I were both heading to the front door. She was personable, knowledgable and helped me get what I wanted quickly. She was not pushy and being in sales myself, I can't STAND PUSHY SALESPEOPLE!!! I would highly recommend asking for her to help you with your next JEEP product. Thanks Megan, Cherry Bing and I are getting along just fine!

by Ronald  / July 26, 2011: We recently purchased a 2011 Dodge Journey from Tom O'Brien -- Kelly Miller was our salesperson. She was wonderful to work with; she was able to answer questions about the car and was a big help entertaining our daughters as we completed paper work....even delivered the car to us. We felt like we got a fair price for our trade-in and all questions before and after the sale have been answered quickly. We would definitely recommend this dealership and especially Kelly to anyone looking for a car.